Andreas GrünwaldIT Consultant



  • Communication Networks Engineer, Moscow Technical University of Communication and Computer Science
  • Business Manager for Company Economy and Administration, Russian State University of Humanities

Tasks at Schäfer Informatik

  • requirements management for tariff logic and accounting models
  • support for tariffs, options etc.
  • tests in the field of mobile communications

Further Qualifications

  • operation support und analysis ITIL
  • Certificate business process, development, formalization, reengineering
  • new technologies in telecommunications – SS7 and ISDN
  • administration and maintenance of (Si 2000 v5) CS-Communication System
  • TELC Certificate German B2


At Rostelecom

1996-2001 Technician

2001-2006 Communications Engineer

2006-2009 Head of the Technical Department

2009-2010 Technical Manager

2010-2012 Senior Expert Project Management Office

2012-2014 Senior Expert Management of Regional Technologies

2015-2017 Head of the Department “BBS Systems”

  • training of electrical engineering technicians regarding the accident prevention regulations
  • assembly, examination and integration of hardware and software components
  • evaluation of data
  • analysing systemic errors and providing according support
  • implementation of test software and diagnostic systems
  • analysis of functionalities for different systems and software solutions
  • development and implementation of customized solutions
  • solutions for problems arising during the merging of hardware and software components
  • conclusion, extension and monitoring of contracts with suppliers and service providers
  • implementation and administration of CPE devices
  • development and reporting with MicroStrategy, HPSM, iReport
  • Amdocs CRM (7,5 und 8), Amdocs Enterprise Product Catalog (EPC), OMS Amdocs, HP Service Manager (HPSM), Billing Systems (Start, Start IP), BMC Monitoring System, Data Bases (Oracle, MS SQL), Portal Payment Technology
  • xDSL, PON, FTTx, N7 (SS7)
  • SLA control of execution

employed at Schäfer Informatik since 2019